Participants will explore their role in creating a safe and supportive learning environment, recognising signs that a learner may require additional support, responding appropriately to wellbeing concerns and understanding when an issue should be referred or escalated.

The session focuses on practical situations that trainers, assessors and support staff may encounter when working with learners, while reinforcing the importance of professional boundaries, confidentiality, appropriate documentation and organisational procedures.

What You'll Learn

By the end of the webinar, participants will be able to:

• Explain the importance of student wellbeing within a VET environment.
• Understand their responsibilities in supporting a safe and respectful learning environment.
• Recognise common indicators that a learner may be experiencing wellbeing difficulties.
• Respond appropriately when a learner raises a wellbeing concern.
• Understand the importance of professional boundaries and confidentiality.
• Recognise when a concern should be referred to appropriate support services or escalated internally.
• Respond appropriately to situations involving potential risk or immediate safety concerns.
• Understand the importance of documenting concerns and actions in accordance with organisational procedures.
• Identify practical ways to promote learner wellbeing, inclusion and engagement.